L 77 FAQ — Answers to all your questions

No. Under l 77's rules, each person may only hold one account. If multiple accounts are detected, they may be closed and any accumulated bonuses forfeited.

For KYC verification, you'll need to upload a photo of your National ID (NID) or passport. Verification is usually completed within 24–48 hours. KYC is mandatory before large withdrawals.

On the Login page Click the "Forgot Password?" link. A reset link will be sent to your registered mobile number or email. Click the link to set a new password.

Your email and mobile number can be changed from Account Settings. However, to update your name or date of birth after KYC verification, contact the support team please get in touch.

If your account is suspended, immediately in the Help Center Contact us and the support team will explain the reason and help you resolve the issue. In most cases, completing KYC is all it takes to fix the problem.

Yes, you can register directly with a Bangladeshi mobile number (+880). Email is also supported. In both cases, your account is activated via OTP verification.

With "Remember Me" enabled, your session stays active for 30 days. Without it, you'll be logged out automatically after 24 hours of inactivity.

in the Help Center Contact us and request to close your account. If you'd like to close it for responsible gaming reasons, Responsible Gaming See the page.

l 77 supports all major mobile banking options in Bangladesh — Mobile Pay, Nagad, and Rocket. Bank transfers are also accepted. For more details, Financial Transactions See the page.

The minimum deposit at l 77 is just BDT 500, making it easy for bettors of any budget to get started. Limits may vary by payment method.

Mobile banking withdrawals (Mobile Pay, Nagad, Rocket) are usually completed within 15–30 minutes. Bank transfers may take 1–2 business days.

The minimum withdrawal is ৳500. The maximum daily withdrawal limit depends on your account level and KYC verification status.

Your balance typically arrives within 5–10 minutes. If it hasn't shown up after 30 minutes, contact us with your transaction ID. in the Help Center Get in touch. Deposits are never lost.

l 77 does not charge any additional withdrawal fees. However, your mobile banking operator may apply their own transaction fees.

Log in and Financial Transactions On this page, you can view the complete history of all your deposits and withdrawals.

If you entered the wrong number, please support team let us know. If the transaction is still processing, cancellation may be possible. Once completed, a reversal is difficult — so always double-check the number before submitting.

l 77 currently supports Bangladeshi mobile banking and bank transfers. For updates on crypto payment options, in the Help Center Contact us.

You can bet on 30+ sports including cricket, football, tennis, badminton, and basketball. Special odds are available for popular cricket tournaments in Bangladesh. On the Bet page View details.

Live betting means placing bets on a match in real time as it unfolds. Odds update every second once the match begins. Log in and On the Bet page Go to the "Live" tab to view ongoing matches.

The minimum bet at l 77 starts from BDT 100. The maximum bet limit varies depending on the market and your account level.

Winnings are automatically credited to your account once the match result is confirmed. Settlement typically occurs within 30 minutes of the match ending.

If a match is cancelled or fewer than the specified overs are played, the full stake is generally refunded. For full terms, Terms & Conditions See the page.

Yes, l 77 supports Accumulator and Parlay bets. Combining multiple matches multiplies the odds, so potential winnings can be significantly higher.

Once a bet is confirmed, it cannot be changed or cancelled. Please double-check the odds and stake amount before placing your bet.

Odds are the multiplier for potential winnings. For example, odds of 2.5 mean a BDT 100 bet returns BDT 250 if you win (including your original stake). Match Odds & Analytics Find the best odds on the page.

To enter the l 77 jackpot, you need to place bets on specific matches. If all your bets are correct, you can win a massive prize pool. For more details, On the Jackpot page see here.

After your first deposit following registration, a 100% welcome bonus will be applied automatically — no code needed. For full bonus terms and conditions, on the Promotions Page see here.

A wagering requirement means you need to place a set amount of bets before you can withdraw a bonus. For example, 20x means you must wager 20 times the bonus amount. The terms for each offer are on the Promotions Page as stated.

Yes, l 77 has a referral bonus program. You'll earn a bonus when a friend registers using your referral link and makes their first deposit. For more details, on the Promotions Page see here.

Yes, l 77 features new offers and promotions almost every day, with special bonuses during major tournaments. To see the latest offers, Promotions Page Check back regularly.

A percentage of losing bets within a set period is returned as cashback. Cashback is typically credited to your account on a weekly basis.

You can automatically reach VIP status through regular betting and meeting certain transaction thresholds. VIP members enjoy exclusive cashback, higher limits, and dedicated support.

No, bonuses cannot be withdrawn directly. Winnings from bonuses are only withdrawable after the specified wagering requirements have been met. The conditions are on the Promotions Page Details are provided.

To get a promo code, Promotions Page Check back often. Special codes are issued during major events and tournaments. Registered members also receive codes via email and SMS.

Yes, l 77 is fully protected with 256-bit SSL encryption. All payments and personal data are encrypted, and the platform is internationally licensed and regularly audited.

No. l 77 never sells or shares your personal information with third parties. To learn more, please see our Privacy Policy Read on.

Yes, you can enable SMS or email OTP-based 2FA from your account settings. It is strongly recommended to keep this active for your security.

Change your password right away and support team Let us know. Also log out of all other devices from your Account Settings.

Always visit l77.wine directly. Do not click on unfamiliar links. l 77 will never ask for your password via SMS or email. If you notice anything suspicious, Support let us know.

Reset your password immediately and support team with the details. The support team will verify your account and take the necessary action.

l 77 offers deposit limits, self-exclusion, and cooling-off period options. For more details, Responsible Gaming See the page.

Yes, in accordance with GDPR and international privacy policies, you may submit a request for your data to be deleted. in the Help Center Contact us for details. in the Privacy Policy available.

Clear your browser cache and cookies. Try a different browser or device. Check your internet connection. If the issue persists, Support let us know.

Check that your mobile browser is up to date and use Chrome or Firefox. Try switching between Wi-Fi and mobile data. If the issue persists, in the Help Center with a screenshot.

Refresh the page (F5 or pull-to-refresh), check your internet connection, and make sure JavaScript is enabled in your browser. If the problem continues, Support let us know.

Check your spam folder. Wait 1–2 minutes before requesting a resend. Make sure your mobile network connection is working. If the issue persists, Support Contact us.

Try a different payment method. Make sure your Mobile Pay, Nagad, or Rocket app is up to date. If the problem keeps happening, in the Help Center with a screenshot.

The latest version of Google Chrome or Mozilla Firefox works best. On mobile, use Chrome or Samsung Internet.

in the Help Center Bengali-language support is available 24/7 via live chat, email, and Telegram. Feel free to reach out whenever you need help.